Shipping Policy

At Zenko Drip, we are committed to delivering your order quickly, safely, and reliably—no matter where you are in the world.

Order Processing

• All orders are processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Domestic Shipping

• Delivery timeframe: 4–7 business days after processing.
• Tracking information is provided once your order ships.
• Shipping times may vary slightly depending on your location and courier availability.

International Shipping

Zenko Drip proudly ships worldwide.

• International delivery timeframe: 7–15 business days, depending on destination and customs clearance.
• Shipping rates are calculated at checkout based on location and package weight.
• Customers are responsible for any customs duties, taxes, or import fees required by their country.
• Tracking numbers are provided for all international orders.

Shipping Confirmation & Tracking

• You will receive an email with your shipping confirmation and tracking link once your package has been dispatched.
• Tracking updates may take 24–48 hours to appear.

Possible Shipping Delays

Although we strive for fast delivery, delays may occur due to:

• Weather conditions
• Customs inspections (for international orders)
• High-volume periods
• Courier operational delays

We appreciate your patience and will assist in resolving any delays.

Incorrect Address

Zenko Drip is not responsible for failed or delayed delivery caused by incomplete or incorrect addresses. Please double-check all shipping information at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears lost:

• Contact us  with your order number and tracking details.
• We will investigate and resolve the issue promptly.

At Zenko Drip, customer satisfaction is our priority. Our team works hard to ensure your orders are delivered smoothly and on time. If you ever have questions regarding your shipment, our support team is always ready to assist you with quick, reliable help.